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GVA Renovations Privacy Policy

At GVA Renovations, we value your privacy and are committed to protecting your personal information. We collect customer data only as needed for inquiries, consultations, and project management. Your information is used to improve our services, communicate with you, and ensure a seamless renovation experience.

This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, including consultation forms and communication platforms such as Grasshopper.

 

1. Information We Collect

We collect personal information through our website, consultation forms, and communication platforms to provide a seamless experience. This may include:

  • Name, email, phone number, and address

  • Project details and renovation preferences

  • Communication records via Grasshopper or other customer service tools

 

2. How We Use Your Information

We use your information to:

  • Schedule and manage consultations

  • Respond to inquiries and provide project updates

  • Improve our services and customer experience

  • Process transactions and agreements related to renovations

 

3. Information Sharing

We do not sell or share your information with third parties, except when necessary for:

  • Coordinating with contractors or vendors for your project

  • Compliance with legal obligations or regulatory requirements

 

4. Security Measures

We implement security measures to protect your data, including encrypted storage and restricted access. While we strive for the highest security, no system is completely immune to risks.

 

5. Use of Communication Platforms

We use Grasshopper and other communication tools to streamline interactions with our clients. Calls and messages may be stored for quality assurance and project tracking purposes. To see Grasshoppers policy CLICK HERE

 

6. Cookies and Website Tracking

Our website may use cookies to improve user experience. You can adjust your browser settings to disable cookies if preferred.

 

7. Your Rights & Choices

You have the right to:

  • Request access to your personal information

  • Update or correct your data

  • Request data removal (subject to legal and contractual obligations)

 

8. Contact Us

If you have any questions about our Privacy Policy or wish to update your information, please contact us at:

📧  Office@gvarenovations.com
📞  (404)-919-7028

 

By using our services, you consent to this Privacy Policy. GVA Renovations reserves the right to update this policy, and any changes will be posted on our website.

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GVA Renovations – Terms & Conditions of Privacy Policy

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Effective Date: 2-4-25

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Welcome to GVA Renovations! By engaging with our services, including filling out consultation forms and communicating with us via phone, SMS, or other digital platforms such as Grasshopper, you agree to the following Terms and Conditions regarding our Privacy Policy.

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1. Description of Messages You May Receive

By submitting a consultation request or engaging with our services, you consent to receive communications from GVA Renovations, which may include:

  • Appointment Confirmations & Reminders – Updates regarding scheduled consultations, meetings, or service timelines.

  • Project Updates – Notifications about the status of your renovation or new construction project.

  • Promotional Offers & News – Occasional marketing messages about our latest services, special offers, and company news.

  • Customer Support & Follow-Ups – Responses to inquiries, service-related messages, and post-project follow-ups.

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2. Message Frequency

  • You may receive messages based on your engagement with our services.

  • Frequency may vary, but typically includes consultation confirmations, project updates, and occasional promotional offers.

  • Promotional messages will not exceed 3 per month.

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3. Opt-Out & Unsubscribe Options

  • You may opt out of receiving promotional messages at any time by replying STOP to SMS messages.

  • For email communications, you can unsubscribe by clicking the “Unsubscribe” link in any marketing email.

  • Opting out of promotional messages will not affect transactional or service-related messages necessary for ongoing projects.

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4. Message & Data Rates Disclosure

  • Message and data rates may apply depending on your carrier and mobile plan.

  • GVA Renovations is not responsible for any fees charged by your mobile service provider for text messaging or data usage.

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5. Privacy & Security

  • Your contact information will only be used for business purposes and will not be shared or sold to third parties.

  • Communications may be recorded or stored for quality assurance and project management.

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6. Changes to These Terms

GVA Renovations reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of any updates.

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7. Contact Us

For questions or concerns about our Privacy Policy or to manage your communication preferences, contact us at:

📧 Office@gvarenovations.com
📞 (404)-919-7028

By engaging with GVA Renovations, you acknowledge and agree to these terms.

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